Privacy Statement
Shespoke is committed to protecting the privacy of its customers and we want to provide a safe, secure web experience. The following statement explains our commitment to managing your personal information and sets out how information that you might disclose to us while visiting this website might be used.
You can visit Shespoke without telling us who you are and without revealing any information about yourself. Any information we collect is used to improve the services we offer, to improve our website content and if you request it, to contact you with updated relevant information. Shespoke will not share or sell any information obtained on this website unless directed to do so by law.
Personal
Information
We recognise that your privacy is very important to you and that you have
a right to control your personal information.
The amount of information we collect about you depends on how you use
Shespoke Online Store and whether you elect to give us any information
about yourself. You may choose to give us personal information, such as
your name, address or e-mail that may be needed, for example, to correspond
with you, to process an order or to provide you with information.
Obtaining personal information
Because of the nature of our business it is
necessary to obtain personal information from time to time. We will however
not be unduly intrusive nor obtain or use information in an inappropriate
manner. We will only ask for and use personal information we reasonably
need to conduct our business.
If you have received any promotional material and do not wish to receive it then contact us and we will not send it to you.
Why do we collect your personal
information?
Your personal information is collected to enable
us:
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to process your orders and/or
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to inform you of special promotions, new catalogues and important changes to Shespoke business that may be of interest to you. (Note: you may choose not to receive these types of notifications) and
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to improve our services.
2. You may access and update your personal information that is held by SheSpoke Online Store.
3. Only on a need to know basis will some of your
information be passed on to our delivery couriers to enable accurate and
timely delivery of your orders and/or promotional materials. Where
appropriate and allowed by law we may also provide information to our
collection agency.
4. Any inquiries concerning privacy matters please
contact us at:
Privacy Officer
P.O. Box 2675, Towoomba,
Queensland, Australia 4350.
email: privacyofficer@shespoke.com.au
5. Our organisation is Swinfurn Nominees Pty Ltd ABN
13060182818 trading as SheSpoke. We are located at 657 Ruthven
Street, Toowoomba, Queensland 4350.
6. We reserve the right:
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to cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the monies paid using the original method received.
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that all orders are subject to availability of stock
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to take reasonable steps to verify that the order and credit details are bona fide.
Protection of Customer
Information
Shespoke ensures that all customer data is kept securely and in accordance
with prevailing laws. We will take all reasonable precautions to protect
your personally identifiable information from loss, misuse or unauthorised
alteration.
Want to contact us about your personal information?
If you have a particular concern or query about your
personal information held by us you should contact our Privacy Officer via
email on
privacyofficer@shespoke.com.au
Your access and control
However, in accordance with the privacy law, we give
you access to your personal information we hold and you can correct
misinformation (except where it would be inappropriate or exempted by law
e.g. - where it would require disclosing someone else's personal
information, but we will provide you with
reasons).
Confidence
It is important for us that the people we have
business dealings with have the confidence that we handle information
responsibly and it is our policy to do this.